The Public Utilities Board (PUB) provides water and regulates electricity and piped gas supply to households and businesses in Singapore. Singapore's tap water is well within the guidelines for drinking water quality set by the World Health Organisation and it is safe to drink from the tap. The PUB also handles all applications for utilities, billing, and collection of payment.

Application

You can apply for a utilities account in person, by mail or through the Internet. If you are going in person, go to:

Customer Services Centre Unit
111 Somerset Road
Singapore 238164
Tel: 1800-235-6841 (toll-free)
Opening hours: Monday to Friday 8am-6pm, Saturday 8am-4pm

You can also mail your application to:

Senior Manager (Customer Services)
Power Supply Ltd P.O. Box 341
Orchard Post Office
Singapore 912312

Alternatively you can fill out an on-line application form found in the Singapore Power website

The following documents are required for a personal utilities account:

1. Identity Card/Passport of owner OR leasee
2. Documentary proof of occupation of premises OR tenancy agreement
3. Bank account number for GIRO deductions or cash/cheque.

For a business/company account:

1. Authorised signatory
2. Copy of Business/Company Registration Certificate
3. Documentary proof of occupation of premises OR tenancy agreement
4. Bank account number

Applicants must also pay an initial deposit when opening an account:

HDB 1 or 2 rooms - $40
HDB 3, 4 or 5 rooms - $70
HUDC / Terrace - $100
Private apts / semi-detached houses - $150
Bungalow - $250

Charges

Electricity tariffs: 14.97 cents/kWh
Gas tariffs: 12.23 cents/unit
Water tariffs: S$1.30 per cubic metre for the first 20 cubic metres per month
Water borne fee: 15 cents per cubic metre of water is charged for the maintenance of public sewage system.Refuse collection fee of $8 for HDB/private apt and $20 for landed property.
Fee of $3 per month for every sanitary appliance (eg toilets).

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