and to all those who complain abt the surly sales and customer-service people who earn a mere $800:
they earn far more being in customer service abroad and guess what?
a typical scenario ... there are only 2 bank tellers open and 10 customers waiting - why?
hey, it's their individual right (and so the unions tell them) - time for that coffee break which can stretch up to for 40 mins (for an official 30-minute break).
depending on the organisation, this can happen twice a day ....
customer service with a smile? sure, after i've had my cuppa!