I was under the care of NUH and had an IUD at 18 weeks in Feb 2003. (The care I received from the gynaecologist during my first 18 weeks of pregnancy was excellent). I was was admitted immediately in order to be induced so that I could give birth to my dead baby.
My husband stayed for the afternoon and evening and went home at midnight to get some sleep. He was due to return at 6am the following morning.
I was administered 400mg of Ibuprofen at 2 - 3.5 hourly intervals throughout most of the labour. The pain became unbearable in the early hours of the morning and I requested something stronger. The nurse asked if I could wait 2 hours, I told he I couldn't. She didn't return for 2 hours with another dose of 400mg Ibuprofen. (This is the dose I take for period pains). The pain was so unbearable I was screaming in agony; no one came to attend to me. When my husband arrived at 6am he could hear me screaming as he got out of the lift, there was still no nurse attending to me. I again asked for something stronger and was made to wait 30 mins for a pethidine injection and gave birth about an hour later.
The response time when I rang for the nurse during the early hours of the morning was around 20 mins. I was scolded for asking for a bedpan when I'd used one recently (I told the nurse at this point that it took such a long time for her to respond that I was making sure there was one there for when I needed it).
I had asked to hold my baby after he was born so that I could say 'goodbye' to him and get some kind of closure. After he was delivered (with no nursing staff present) he was not brought back to me.
I'm sure that some women have had very positive experiences and good duty of care at NUH. However, I am sharing this as I wouldn't want anyone else to go through what I went through at NUH. I understand that it was a busy night as I was initially offered a room next to the nursery and declined to take it, but don't think this is a valid excuse for the treatment I received.