not wrong !!! banyan tree bintan is a piece of sh$t.
could not believe how crap it all was and for the bargain price of about $700 a night. what a joke!
my partner and i wrote down a list of about 20 problems that we encountered whilst there. so many things, it was ridiculous ..
- unclean , dirty windows
- oil/grease stains over the balcony timber decking
- rusty speaker grille on the cd player
- no hand towels or bath mats
- the bathroom hand basin had been painted and was peeling - who paints a ceramic hand basin
- stains on the bedsheets, pillow cases
- they closed both pools at 5pm on sat night because they had to add chlorine
- ordered a bowl of wedges and 20mins later a guy turns up holding a bowl of 5 wedges with glad-wrap over the top. no napkins, cutlery, sauces, anything??
- they tried to give up a cheaper villa than what we paid for
- took us 3 hours to check-in as they tried to give us a cheaper villa
- the spa water was yellow
- we could clearly see our neighbours adjacent to us
- crappy quality buffet breakfast
- blunt pencil in the room
- stains on the mosquito net over the bed
...
the list does go on a bit more too.
some are small things, i agree, but they all add up. and again it was $700 night.
the chedi in bali was much better.
banyan tree bintan ... never again!
i am in the process of drafting a complaint letter to the managment of banyan tree to advise of the above too!