Hi there...yes you need some help ...but even that is not completely correct...which we found out the hard way. I don't have all of the websites available that will give you the most information (they are on my computer that is being shipped as we speak) but I can tell you it will cost about $1000 Singapore dollars...for air con...I have a cat, so I am assuming that is an option for dogs also? We did not pay the extra money to have PetMovers be our agent...but, from our experience, it would have been well worth it. If you don't have them as your agent, you will probably need someone on this end to get the permit, etc. and you have to sign paperwork, etc. after you have arrived, which requires a trip completely around to the other side of the airport, and you have to stand in a line to get a badge to be let into this area of the airport...etc.etc.etc...and you have to pay for the pets ride out to the quarantine station, anyway. I think things would go much smoother if you go ahead and "bite the bullet" and play their game...their way. It will be easier on you and on your pet. It is hot here...and think of your pets comfort level...especially if you are arriving within the next month or so. I really do believe that you will get better service if you use them as your agent and you won't have any surprises...maybe just monetary ones. The $1000 I quoted did not include the fee that they charge for being your agent...I am not positive, but $380 sounds about right? It will be on their website. You can only visit your pet from 2-4pm, everyday except Sunday and public holidays. Unless you have a car, you will have to take taxi (and they aren't crazy about going way out there, sometimes act like they don't know where it is...it is 53 Julan Buroh Lane, which is off Julan Buroh Road)...You can take the MRT to Jurong East and then bus 79, getting off at Fishery Port Road (90cents)...do the taxi first so you know where to walk to. If you can afford it, or if time is of an essence...take the taxi all the time! You will have to call one when you leave, because you will NEVER get one back unless you call. Probably gave you more info than you wanted...but, just trying to make your experience a little (a lot!) better than ours!!! Good luck...it's worth it...
[This message has been edited by BoardManager (edited 07-08-2001).]