Why won't they call in some company to fix the website mess? It's been MONTHS and it is doing them no favours. What the heck happened there, anyway? Did they do the usual and choose the cheapest quote for the new website? This seems to be common here. Penny wise and pound foolish. Whoever inked that deal has come out of it with egg all over their face. They have done the airline huge damage, reputation wise. It's not like they couldn't afford to engage the best companies to provide services for them. Major embarrassment all 'round.
What I found unbelievable is the fact that the company didn't switch back to the old website once it became clear the new version was basically unusable. Instead they persevere with the new one while making changes....which takes months and months (and it's still not perfect by any means), creating additional headaches for their customers.
