It's a wise precaution to open as many bank accounts as possible since, when they finally dispossess us of our savings (already having lived off our interest) we will have access to the minimum compensation from the many. It is for this reason and also my company account is with HSBC, that I also have a personal account.
Otherwise HSBC is a total waste of time.
At HSBC I am so tired of waiting in a queue all lunch hour to be served by one or two service points with as many more "busy" rather than serving customers. Or they are all out for lunch.
It does not matter how large or small the branch, queueing is obligatory.
So, last week I overcame the sense of inevitable doom and dropped a cheque into their collection box and yesterday, after enquiries, they admitted they had lost it.
Three weeks ago they sent me a new ATM debit card then when I asked why, my existing card has not expired, they sent me a letter telling me not to activate it but destroy it.
Simply put, I can no longer trust them.